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You will be notified through email of your order shipment within 48 after you placed an order. Currently we only accept domestic orders within Unites States. 
  • United States: Please allow 5 business day for domestic shipping
Delay in processing may occur in holiday season. Please contact us through Live Chat or email for anything questions. 



At Dr.Cuddles, our biggest goal is to make our customers and their dogs happy and healthy. We pride ourselves on ensuring our products are made to the highest standards, but we understand that they do not always have the desired effect for every pet. All returns and exchanges are allowed within 7 days upon receiving your order. If you think that you've received a defective item, missing items or wrong items, please contact our customer service team at as soon as possible so we can get that mishap sorted out for you! 

If you wish to return an item, please contact to request return authorization within 7 days of receipt of your order. We will reply to your request within 24 hours. 


Items should be returned unused and with complete package. Returns that are damaged or soiled may not be accepted and may be returned to the customer.

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