You will be notified through email of your order shipment within 48 after you placed an order. Currently we only accept domestic orders within Unites States.
United States: Please allow5 business dayfor domestic shipping
Delay in processing may occur in holiday season. Please contact us through Live Chat or email for anything questions.
RETURN & EXCHANGE
At Dr.Cuddles, our biggest goal is to make our customers and their dogs happy and healthy. We pride ourselves on ensuring our products are made to the highest standards, but we understand that they do not always have the desired effect for every pet. All returns and exchanges are allowed within 7 days upon receiving your order. If you think that you've received a defective item, missing items or wrong items, please contact our customer service team at firstname.lastname@example.org as soon as possible so we can get that mishap sorted out for you!
If you wish to return an item, please contact email@example.com to request return authorization within 7 days of receipt of your order. We will reply to your request within 24 hours.
Items should be returned unused and with complete package. Returns that are damaged or soiled may not be accepted and may be returned to the customer.
Have a question?
We all love how the shampoo works and the smell is awesome. Oreo smells like a million bucks. We will definitely spread the work to our fur friends. Please check out @oreo_da_frenchie on Instagram.
This stuff smells SO good! My dog doesn't have sensitive skin but I liked the idea of giving him products that are gentle. Both the shampoo and the spray work really well, and I honestly can't get over the scent. I swear, the dry-down actually smells like the Coach Signature Eau de Parfum!
Also, the customer service is fantastic. I got a spray bottle with a defective nozzle and customer service took care of it right away. Shout out to Alice for all her help!
We bought Dr.Cuddles because it's made with all natural food extracts. My cats licks her paws and body constantly and this product is free of chemicals. Works perfectly!
Great products, not stcky at all. Worked well with my cats. Very happy with the purchase.
It worked amazingly well and smelled SO good! I haven�t been able to find a deodorizing spray for my dogs or shampoo that smells this good. Obsessed!!
We received Dr.Cuddles' gift box in the mail last week! The packing is so beautiful and it smells so natural and delightful. Boris loves his new "dry shampoo" cause there's no need for painful showers anymore!
I love the way this dry shampoo smells and how it makes my pet's fur so soft and shiny. It's great for when I don't have time to give all my pets a water bath. I'm very pleased with this product and will definitely be buying it again.
My puppy April has very sensitive skin and I've been looking for a cleaning product that can be used frequently with no harm to his skin. Dr.Cuddles' dry shampoo is exactly what I need! And it smells so amazing! There really is no turning back now. I am forever a fan of Dr.Cuddles' dry shampoo